Share Business Intelligence Organization Wide
In traditional solutions, viewpoint of organizing all information was always a feedback form. No invidual item from company strategy could be analyzed and shared with those to whom the information applies.
Using Intres Tool Professional Edition, an organization can gather total customer opinions on selected quality meters and share the meters with those to whom the information applies. The leaders of the company and the departments can be presented with crucial information relevant only to them to support the decision making.
The following is an example of the folder structure in harmony with organization's strategy:
- Customer satisfaction
- Satisfaction with products and services
- Satisfaction with technical support
- Satisfaction with provider
- Provider's reputation and position on the market
- Commercialization process
- Acquiring resources
- Concept testing
- Follow up and evaluation
- Following the sales
- Sales coaching
- Development of customer care model
- Fulfilling market shares
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| Folder structure arranged in harmony with the company strategy |
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| Folder structure supports any level of subfolders |
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