Evaluate Factors from Different Perspectives
In 360-degree research, respondent groups evaluate the same factor from different perspectives. In traditional solutions, a plenty of manual work was required to view the results from multiple review versions as one entity or as comparisons.
Intres Tool Professional enables 360 degree research feedback and research with real-time results analysis. The program allows adapting the conversation toward different target groups.
An example of a shared source question:
How satisfied are you with the customer service?
Examples of targeted questions in Conversations:
How satisfied are you with the customer service of Company Ltd? (To a client)
How satisfied are you with the customer service provided by your company? (To a manager)
How satisfied are you with the customer service you provide? (To an employee)
Conversation with each responder group can also differ greatly by length. Using Intres Tool Professional edition, overlapping parts between conversations can easily be combined. Results can be viewed as one, by respondent group, or as comparisons.
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